Legal

Parkway Telecoms Services Limited, Registered Office: 9A Leicester Road, Blaby, Leicester, LE8 4GR (Registered Number 15424238)

Anti-Slavery

Parkway will not tolerate slavery and human trafficking within our business and supply chain. We are committed to acting responsibly in business relationships and ensuring that slavery and human trafficking does not occur anywhere in our operations. We also require our suppliers and business partners to take the necessary steps to avoid and/or tackle slavery and human trafficking.

Internal Operations Policies

We have policies covering conduct, recruitment, anti-bullying, harassment, health and safety, anti-bribery and corruption, diversity and equality.

Ongoing Commitment

We continually review and adapt our policies to ensure we meet our values as a business.

Terms and Conditions

If these terms and conditions are too small for you to read comfortably please call customer service on 01455 286202 and we will send you a larger print version.

The services may be provided to you on a free or trial basis at the sole discretion of Parkway Telecoms. We reserve the right to terminate free or trial services without warning. Parkway Telecoms receives services from City Communications and operates under City Communications OFCOM regulation.

1. Definitions

In this agreement: “Act” means the Communications Act 2003 and any amendments. “Parkway Telecoms” means Parkway Telecoms Services Limited whose registered office is at 9A Leicester Road, Blaby, Leicester, LE8 4GR (registered number 15424238). “Customer” means the person so named on the agreement. “Equipment” means any equipment or product supplied by Parkway Telecoms or any third party on behalf of Parkway Telecoms. “Minimum Term” means the period of 36 months from the Commencement Date or such other period as prescribed. “Services” means the provision of telecom services and/or Equipment and/or Mobile Services provided by Parkway Telecoms to the Customer under this agreement.

2. The Services and Equipment

Parkway Telecoms shall provide the Customer with such Services and Equipment as requested. Parkway Telecoms shall only become liable to supply Services once satisfactory credit and criminal bureau checks have been received. The Customer shall be responsible for the safe keeping and proper use of the Services and Equipment after installation, including not causing unapproved attachments to be connected, not contravening the Act, and not allowing unauthorised access. Any Equipment supplied under a rental agreement remains the property of Parkway Telecoms. Where the Customer is a consumer, the Customer has the right to cancel the agreement within 10 working days. Any services used within this period will be chargeable.

3. Term

This agreement shall commence on the date hereof and continue for the Minimum Term and thereafter for further equivalent periods until terminated by either party giving not less than 30 days and not greater than 60 days prior written notice. Either party may terminate immediately if the other commits a material breach, enters administration or insolvency, or ceases to carry on business. Parkway Telecoms may terminate immediately if any relevant licence is revoked, if fraud is suspected, or if the Customer is unable or refusing to pay.

4. Access to Premises

The Customer shall allow Parkway Telecoms reasonable access to premises and connection points. Parkway Telecoms will endeavour to carry out work by appointment during normal working hours, but may request access at other times. Work outside normal hours at the Customer's request will incur additional charges. The Customer authorises Parkway Telecoms to reprogram and/or remove existing access equipment in order to provide the Services.

5. Charges and Payment

The Customer agrees to pay charges monthly by Direct Debit. Usage charges will be as notified from time to time. Failure to make payment on the due date may result in an administration fee of £15, statutory compensation, and interest at 8% above base rate. All prices are exclusive of VAT. The Customer authorises Parkway Telecoms to vary Direct Debit amounts as reasonably appropriate. Invoices paid by credit card incur an additional £5 or 3% charge. The Customer remains liable for all charges whether they or someone else used the services.

6. Suspension of the Services

Parkway Telecoms may withdraw or change telephone numbers for business, operational or technical reasons. If the Customer is in material breach, Parkway Telecoms may suspend Services for up to 14 days. If call charges exceed the credit limit, Parkway Telecoms may request immediate payment and a deposit. Parkway Telecoms reserves the right to withdraw Services if monthly charges are insufficient to make provision viable.

7. Liability

Nothing in this agreement excludes liability for death or personal injury from negligence. Neither party shall be responsible for loss of business, data, anticipated savings or profits or any indirect or consequential loss. Each party's liability is limited to £1,000,000 for any one incident and £2,000,000 in aggregate. Neither party shall be liable for damage due to causes beyond reasonable control. Controlling unauthorised access to PABX or other equipment is the sole responsibility of the Customer.

8. Mobile Services

In respect of Mobile Services, the Customer shall enter into an agreement direct with the Airtime Services Provider. Parkway Telecoms shall assist wherever possible. Parkway Telecoms will be paid commission by the Airtime Service Provider for introducing customers. Equipment supplied in connection with Mobile Services will be supplied with the manufacturer's guarantee.

9. General

Parkway Telecoms reserves the right to change the provider of Services at any time and to change these terms with not less than 14 days notice. These terms and conditions together with any order terms constitute the entire agreement. The laws of England shall govern this agreement, and the Customer agrees to submit to the exclusive jurisdiction of the English Courts.

© Parkway Telecoms Services Limited